Refund Policy

We don't accept returns, exchanges, or cancellations. But please contact us if you have any problems with your order. You can contact us at support@tvsneaker.com.

Returns & Exchanges:

• If we send wrong design or wrong size, we will send new item and you don't need to pay any fee.
• But your if order wrong size we don't accept to return or exchange. So please choose size at centimeter size guide.
• Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.